Our Mission
Our experience has become our mission. Using artificial intelligence and human expertise, we simplify resource-intensive tasks in the health industry including managing health records, tracking payments, and digitizing transactions.
Our Expertise
Our team processes clinical utilization audits, medical claims, benefit coverage verifications, and telemedicine services every day, ensuring that all transactions are completed with the utmost quality for our partners.
Our CERTIC Core Values
We live our values in what we say and do. Our core values are woven into the very fabric of how we do business, fueling positive change for the entire organization and for our clients, partners, and the communities in which we live and work.
Customer Focus
Continuously understand the unique needs of our clients, enabling us to deliver unparalleled customer solutions through our world-class services.
Excellence
Being dynamic, innovative, and passionate for learning – fueling our relentless pursuit to achieve the highest level of standards in everything we do.
Respect
Treating our stakeholders, clients, employees, suppliers, and community with courtesy and compassion.
Teamwork
Proactively working together and being accountable to each other to achieve our goals.
Integrity
Advocating honesty in our workplace by doing the right thing even when no one is looking.
Commitment
Making things happen by creatively maximizing our resources to ensure each others' success.
We have a global footprint
We have 24 offices on 6 continents and 23 countries. Therefore, we reach a vast range of clients, allowing them to receive the best attention and services from the best experts.
24 Sites
6 Continents
23 Countries